@CatherineFlick the competion here is not about quality though. The schools will have to take the lowest bidder. If the only thing you let companies compete on is price then the quality will always be low. Its not the schools fault either as they don't have any money to pay for better quality. It was these children who caused the 2008 financial crisis so its them that must pay. It does not excuse the people involved but its not like there is any pressure to do anything else.
Sorry to interject, but schools do *not* have to select solely on cost.
Schools have several routes to purchasing things like catering - for example using frameworks:
https://buyingforschools.blog.gov.uk/2023/05/25/a-beginners-guide-to-using-frameworks-for-school-buying/
That allows them to select on exactly what they value - which might be cost, or quality, or variety, or SLA etc
https://www.gov.uk/guidance/find-a-dfe-approved-framework-for-your-school
Undoubtedly some schools do go for the cheapest - but they can fire their caterer if they don't perform to standard.
@choffee @CatherineFlick
Like, don't get me wrong, this company sound like arses.
But at least schools now have a chance to change away from crappy caterers if they're delivering slop.