@james I believe this also has to do with a certain element of trust.

Because people are affected differently by disorders, it's often not possible to know if the standards you're holding them to are reasonable or impossible.

Did they not do the thing because they don't care? They're lazy? They're upset? They wanted to but they genuinely find it difficult?
You can't really know, and that means you just need to trust what they're saying to you.

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@james The problem is that with some disorders, people who are struggling with them might not even know the answer themselves.

It's complicated. It needs empathy, understanding and compassion from all parties.

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