I want to switch away from my current bank (Barclays) for my current account because of a bunch of reasons. I’ve not been able to switch before now due to stupid immigration stuff like needing to be able to access 5 years of bank statements, but I’ll soon be free of that so I’m open to recommendations!
@CatherineFlick we've used FirstDirect (offshoot of HSBC) for many years (over a decade) with no problems, I also still use HSBC (dating back to when I first moved to the UK - 17 years, they're very solid but old-school.)
In more recent times I've used Starling for business banking and actually it seems really sound - great app & usability. I've never had to face any real "customer service" situations with them though.
No idea about the travel bit alas!