Customer Service questionnaires are nearly always meaningless. "Would you recommend this insurance product to friends?" No! I would reconsider any friendship who did this to me to be under review.

@MattPCart @anon_opin also it’s just a terrible time. I highly recommend avoiding the need to attend a hospital, they’re full of sick people and doctors poke and prod you.

@jon @anon_opin or, as is more often the case, you get ignored by the very busy staff and left to wait.