I left my ISP a less than perfect Trustpilot review yesterday, broadly summarised as “good internet, wish they’d stop begging for a good review”. Their response was to call me, and then when I didn’t pick up email, to see if might be persuaded to make the review better.

I’m tempted to go drop it a star in response. Regardless, this is now going to be my response to all NPS score emails where it’s clear the answer won’t result in a callcentre worker getting bollocked.